Sunday 25 February 2018

SAP HANA must overcome fears around licensing and skills

SAP HANA

SAP HANA

SAP customers face a confusing array of options and a lack of clarity around licensing when they approach adopting HANA, the company’s in-memory data processing platform.

This is according to research conducted by SAP HANA implementation specialist Centiq, which surveyed 250 UK HANA users across industries including financial services, manufacturing and retail.

While HANA adoption is accelerating among SAP’s customer base, users face real challenges too from a variety of deployment choices to concerns over how SAP will license their usage, discovered Centiq’s State of SAP HANA Report, which was released yesterday.

“When SAP HANA launched in 2011, many initially struggled to create compelling business cases or measurable ROI,” said Centiq COO Matt Lovell. “Seven years later, this has changed.”

Now, 61% of organisations are adopting HANA to process data faster to inform decision-making, while 60% want to integrate data from different sources, and 59% want to use it to gain greater customer insights.

However, while three-quarters of HANA deployments are delivered on time and on budget, concerns remain for businesses that are still considering whether or not to adopt it.

Direct access to HANA applications was a key concern for 86% of respondents, despite SAP’s attempts to address ambiguity around its licensing last year.

Customers are concerned they will be stung in audits for access to SAP systems that are not covered by their per-user licensing agreements, and SAP introduced exceptions for read-only data and some transactions last summer to try and address the problem.

But Paul Cooper, chairman of the UK & Ireland SAP User Group, told IT Pro: “We are still waiting to see the broader picture talking about other business processes that weren’t in that initial announcement from SAP.

There’s the whole IoT piece [that needs resolving] and implications around Leonardo [SAP’s product group for new tech like AI and blockchain]. It would be great when new solutions are announced that SAP would talk about licensing then too.”

Changing skills

Skills is another obstacle customers must overcome, with 94% citing it as a barrier. Confusion over what skills are needed is also a problem, with respondents working in data roles citing a lack of cloud infrastructure skills, while 70% of COO respondents identifying a lack of business process change talent.

Meanwhile, 68% of CIOs said more knowledge of SAP’s HANA-based ERP suite, S/4 HANA, was required.

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Article Credit: ITPRO

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source http://news.statii.co.uk/sap-hana-must-overcome-fears-around-licensing-and-skills/

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