Tuesday 27 February 2018

SAP HANA: Concerns remain over tech skills, complexity, licensing – survey

SAP HANA

SAP HANA

Customer confusion and a lack of technical skills are still dogging migration to SAP HANA, but the days of deployment horror stories are fading, according to a report penned by an integrator.

The ERP giant launched its in-memory data platform SAP HANA in late 2010, but the firm had problems conveying what it actually was, and organisations found it hard to drum up compelling business cases.

This confusion, combined with reports of delayed and over-budget migrations, meant SAP’s task to convince customers to commit to ditching their traditional relational databases was even more of a struggle.

However, a report from SAP HANA managed service biz Centiq has indicated that – despite underlying confusion remaining – acceptance of the platform is on the up.

Centiq surveyed 250 UK punters of varying sizes about their opinions and experiences with SAP HANA, finding 68 per cent of respondents claimed SAP HANA had delivered its return on investment, and 75 per cent said projects were finished on time, on budget or both.

Paul Cooper, chairman of the UK SAP User Group – which wasn’t involved in producing the survey – said that the findings chimed with those of his own group, which has seen more people considering SAP HANA.

There had been a “huge effort” from SAP and its partners to “try and overcome the horror stories of the past,” and convince customers that things have changed, he said.

“It’s a good sign if people are seeing that, because it indicates that the rhetoric is coming true.”

Direct access licensing

But there are still a number of issues SAP will have to overcome if it is to migrate its customers before 2025, when it has planned to cease support for some products.

Among them, the long-standing fears about direct access and licensingloom large, with 86 per cent of customers saying they are still confused on these issues.

But Centiq also outlined broader concerns around a lack of technical skills for migration and problems defining the migration strategy to SAP HANA.

It noted customers are now faced with more choices, such as weighing up the various benefits of on-premise, public and private cloud.

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Article Credit: The Register

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source http://news.statii.co.uk/sap-hana-concerns-remain-over-tech-skills-complexity-licensing-survey/

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