Wednesday, 3 May 2017
FinancialForce Outranks Competition and Emerges as Professional Services Automation (PSA) Market Leader in latest G2 Crowd Grid™ for PSA
- FinancialForce only vendor featured in the Leader quadrant out of 32 solutions, including NetSuite OpenAir
- FinancialForce PSA app receives high marks from customers in scalability and user satisfaction, and boasts impressive market share
SAN FRANCISCO, April 24, 2017 (GLOBE NEWSWIRE) — FinancialForce, the leading Cloud ERP provider on the Salesforce Platform, announced that as a result of strong market presence and high customer satisfaction reviews, the company’s Professional Services Automation (PSA) application was ranked as the only Leader in G2 Crowd’s latest Grid™ for PSA. FinancialForce’s results were based off of 142 customer reviews on G2 Crowd, with the average review equaling 4 out of 5 stars.
According to G2 Crowd, the best Professional Services Automation Software is determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact) to place vendors into four categories on the Grid. Leaders are rated highly by G2 Crowd users and have substantial scale and market share as well as global support and service resources.
“FinancialForce has been identified as a Leader in our Winter 2017 Professional Service Automation Grid Report based on its large market presence and high levels of customer satisfaction,” said Mitch Lieberman, Director of Research, G2 Crowd. “FinancialForce’s satisfaction ratings were highlighted by its ‘high-quality of support’ and ‘ease of doing business with.’ Additionally 85 percent of reviewers rated the product with four out of five stars or better.”
“We are electrified by our position as the only leader in G2 Crowd’s latest Grid for PSA. Out of all our competitors, FinancialForce customers are the most satisfied with our application. Our growing presence, especially with mid-market and enterprise organizations, is undeniable,” said Lori Ellsworth, GM of PSA Applications at FinancialForce. “We are committed to maintaining our leadership position, delivering constant value to our customers and continuing our explosive growth, not only with PSA but across all of our applications.”
Highlights from customer reviews on G2 Crowd include:
- “If you are looking for a professional services product, then select FinancialForce PSA. When compared to others, this solution has all of the needs to meet small to enterprise level companies. The flexibility of being on the Salesforce Platform allows any business to mold the solution to fit each unique business process.”
- “Visibility into other aspects of our system is key. I can monitor what is in our Sales Pipeline, review account information and watch for the subsequent opportunity. Using FinancialForce PSA picks up right where Salesforce leaves off – our project gets created and we can successfully manage our implementations with the tools in Financial Force.”
- “Before, we would receive hundreds of documents that need to be printed and collated each week. Now with FinancialForce PSA, we have gone entirely paperless and sped up our approval time of time and expenses!”
- “We were solving the problem of seeing the project from sales to close. This tool has been amazing to help each department see the customer progress.”
- “Ability to roll-up costs and billing on a project by project basis, forecast revenue and schedule resources have transformed our business. Prior to PSA we were working with an old system including spreadsheets. PSA has proven very useful for Project Management. Has given our Project Managers to manage the projects themselves with minimal effort.”
Source: Nasdaq GlobeNewswire
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Coupa Hires Federal Sector Expert Andy Malay to Lead Region from the Nation’s Capital
SAN MATEO, Calif., April 10, 2017 (GLOBE NEWSWIRE) — Coupa Software (NASDAQ:COUP), a leader in cloud-based spend management, announced that Washington, DC-based federal sector expert Andrew “Andy” Malay has joined Coupa as its Regional Vice President for the U.S. Federal Government marketplace. Malay brings with him more than two decades of proven experience in the federal market where he has worked as a sales executive and business leader for companies such as IBM, SAP America and Manugistics.
At Coupa, Malay is responsible for establishing the company’s “Value as a Service” spend optimization solution to drive down costs and improve overall procurement and contract management efficiency within the federal government. Malay will help government agencies manage their spend more efficiently by providing them direct access to Coupa’s innovative solutions.
“There is a new focus on improving the overall efficiency of federal government agencies and spend management is a key target in this effort,” Malay said. “The federal government has an enormous task to improve efficiency and drive down costs. Coupa’s “Value as a Service” can enable federal agencies to better monitor their budgetary expenditures, improve their product and services sourcing and provide them with valuable spend analysis – with the end result of measurable success.”
Prior to his role at Coupa, Malay was the director of sales and business development for IBM’s Public Sector Workday ERP practice where he led a nationwide sales team focused on expanding Workday’s presence in the public sector. While at IBM, Malay also was responsible for driving efficiency, reducing costs, and improving the overall operations for public sector customers as part of the company’s “Smarter Planet” initiative.
Malay also served as the vice president and general manager of the Federal Civilian and International Public Sector Group for SAP America where he had P&L management for the business unit. He was responsible for the sales, delivery, and implementation of SAP’s suite of solutions for federal organizations such as the Department of the Interior, Department of Agriculture, Department of Homeland Security, NASA, General Services Administration, US Postal Service, IRS and Amtrak and international public sector organizations such as the World Bank and the United Nations.
Malay’s career also included tenure with Manugistics, a global supply chain solution provider, where he was the vice president of the Global Government, Aerospace, Defense, and Airline Industry Group. A public sector professional, Malay is a member of several industry organizations, serves on a number of advisory boards and has been a speaker and key presenter at numerous conventions and conferences.
“Within the current context of budget challenges and the need to streamline government spending, I believe now is the time for government agencies to embrace and accelerate the adoption of market leading cloud procurement technologies. Andy will position Coupa to help government leverage our innovative platform to better serve its citizens,” said Rob Bernshteyn, CEO, Coupa.
Source: Nasdaq GlobeNewswire
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source http://news.statii.co.uk/coupa-hires-federal-sector-expert-andy-malay-to-lead-region-from-the-nations-capital/
Tuesday, 2 May 2017
Three FinancialForce Customers Named ‘Best-of-the-Best’ in 2017 SPI Professional Services Maturity™ Benchmark
SAN FRANCISCO, April 06, 2017 (GLOBE NEWSWIRE) — FinancialForce, the leading cloud ERP provider on the Salesforce Platform, announced that three FinancialForce Professional Services Automation (PSA) customers: Fruition Partners, A CSC Company, Jacobus Consulting, and AHEAD, have been named as top performers in Service Performance Insight (SPI) Research’s 2017 ‘Best-of-the-Best’ Professional Services Organizations (PSO) list, part of the firm’s annual Professional Services Maturity™ Benchmark Report.
This year’s announcement marks the seventh consecutive year in which FinancialForce customers have been honored in SPI’s annual industry benchmark and is the first year FinancialForce has had three customers rank simultaneously on the ‘Best-of-the-Best’ list. This is also the first time a FinancialForce PSA customer – Fruition Partners, a CSC Company – has ranked as the #1 top performer.
Out of 416 participating organizations, Fruition Partners, a CSC Company, Jacobus Consulting and AHEAD, ranked in the top 21 “Best-of-the-Best” PSOs, far outperforming peers and the benchmark average. All three customers were recognized for outperforming peers across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. The top 21 Best-of-the-Best PSOs across the board grew both revenues and new jobs at more than twice the rate of average firms.
SPI’s Professional Services Maturity™ Benchmark Report is designed to help PSOs understand their relative performance compared to an expansive benchmark of peers, assist executives in deciphering what changes to make, actions to take and where to begin. Results from this year’s survey found that a major element of the success of the top performers was their commitment to investing and using Cloud ERP and PSA applications to run their business and support consultants’ productivity. These high performers expressed that “having integrated business applications were an essential component of supporting high levels of employee and revenue growth.”
2016’s SPI PS Maturity™ Benchmark showed that 2016 was a turbulent year for PSO’s and 2017 will continue along a similar, volatile path. As predicted by SPI, key challenges include a more competitive selling environment “as evidenced by lower win ratios,” and “employee attrition will continue to rise as it becomes more difficult to find, hire and retain talent.” To help navigate these challenges, many PSOs have and will continue to turn to cloud applications – like FinancialForce PSA – to “improve communication and collaboration and overall productivity.”
Comments from this year’s FinancialForce PSA ‘Best of the Best’ customers:
Fruition Partners, a CSC company, is a global technology-enabled services firm focused on elevating service management to the cloud. Backed by hundreds of experienced ServiceNow experts, Fruition Partners delivers best practice implementation services, strategic guidance, and innovative platform solutions.
“Fruition Partners is ecstatic to be named the #1 ‘Best-of-the-Best’ firm, ranking on the list for the second consecutive year. During a period of incredible growth and change for CSC, we continue to set a positive example as our nimble business practices are analyzed and adopted by other business units within the global organization. Culturally, we reinforce a spirit of honesty and continuous improvement. We are very proud to celebrate our continued success and embrace change.” – Scott Klein, Global Chief Operating Officer – Fruition Partners Practice; Fruition Partners, a CSC Company
Jacobus Consulting is a leading healthcare consulting firm that partners with healthcare systems and providers to continually improve patient care and quality, system and workflow operations, and financial performance.
“We are honored to be acknowledged as one of the first “Best-of-the-Best” healthcare professional services firms. Through our unified applications on the Salesforce1 and FinancialForce platforms, and our commitment to providing the highest quality consultants, we empower healthcare providers to transform their care to be patient and community centered as consumerism and a person’s health journey continue to shape the demands of our industry.” – Alan Hall SVP, Information Technology and Operations at Jacobus Consulting
AHEAD is a consulting company that helps enterprises transform how and where they run applications and infrastructure. From strategy to implementation, to ongoing managed services, they create tailored cloud solutions for enterprises at all stages of the cloud journey.
“AHEAD is honored to be recognized by Service Performance Insight as one of the Best-of-the-Best Services organizations in the industry. Not only do we approach every project with a deep expertise, but we strive to provide every customer with an exceptional experience. Customer satisfaction and dedication to service excellence is in the fabric of AHEAD and its employees and has been since day one. Receiving this award is a testimony to our efforts and our accomplishments.” – Paul Bostjancic, Director of Service Delivery at AHEAD
Contact FinancialForce to receive a complimentary copy of the 2017 SPI Benchmark Maturity™ Report and Best-of-the-Best rankings.
Source: Nasdaq GlobeNewswire
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source http://news.statii.co.uk/three-financialforce-customers-named-best-of-the-best-in-2017-spi-professional-services-maturity-benchmark/
QAD to Report Fiscal 2018 First Quarter Financial Results and Host Conference Call on Thursday, May 25, 2017
SANTA BARBARA, Calif., April 12, 2017 (GLOBE NEWSWIRE) — QAD Inc. (NASDAQ:QADA) (NASDAQ:QADB), a leading provider of enterprise business software and services for global manufacturing companies, will announce financial results for its fiscal 2018 first quarter after the close of regular trading hours on Thursday, May 25, 2017. The company will conduct a conference call at 5 p.m. Eastern Time/2 p.m. Pacific Time on the same day to discuss the company’s financial performance.
Investment professionals are invited to participate in the live call by dialing 800-230-1059 (domestic) 612-234-9959 (international). This call is being webcast and can be accessed at QAD’s Web site at www.qad.com, where it will be archived for one year.
An audio replay of the conference call will be available through midnight June 2, 2017 by dialing 800-475-6701 (domestic) or 320-365-3844 (international), passcode 415463.
Source: Nasdaq GlobeNewswire
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source http://news.statii.co.uk/qad-to-report-fiscal-2018-first-quarter-financial-results-and-host-conference-call-on-thursday-may-25-2017/
Big Bang ERP joins ServiceNow Partner Programs
MONTREAL, April 06, 2017 (GLOBE NEWSWIRE) — Big Bang ERP has recently been accepted into the ServiceNow Sales and Services Program to help customers learn about, purchase and implement ServiceNow software. Most cloud consulting firms offer only one specific product that they partner with as the best solution for all their clients but at Big Bang ERP, they leverage their diverse experiences and in-depth expertise to contribute to the success of their customers. Big Bang ERP helps businesses optimize and streamline processes by implementing and customizing cloud systems and industry specific software.
“Adding ServiceNow to our industry specific products was a big priority for us. Industries of all kinds including ITSM, Professional Services, and Government are being transformed by automation and intuitive consumer experiences, and we wanted to have the most cutting-edge, high-quality solutions to offer our Service Enterprise customers. Teaming up with ServiceNow to provide the best possible solutions for our clients was a great experience. We are excited about the possibilities for our customers,” said Mark Rhyman, Co-CEO & Chief Business Development Officer at Big Bang ERP.
Source: Nasdaq GlobeNewswire
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source http://news.statii.co.uk/big-bang-erp-joins-servicenow-partner-programs/